We've got you covered

support-oven
We've got you covered

1YEARSgeneral warranty

10YEARSwarranty on glass top – applicable only to built in gas hobs

Learn about general warranty

Extend your warranty

For existing users, please login to register.

Ovens FAQs

  • How does a self-cleaning oven work?
    Self-cleaning ovens (pyrolytic ovens) use temperatures of up to 480°C to heat up and loosen residue until it carbonises and turns to ash. During the self-cleaning process – which cleans the whole oven – it is normal for your oven to give off a burnt smell of barbecue, especially if there are thick layers of grime. Once the oven is safe to open, all you need to do is wipe it down with a damp cloth.

    Most Electrolux convection ovens feature self-cleaning functions. Both the Electrolux EOC5400AOX 72L Built-in oven with Pyrolytic Cleaning and the Electrolux EOB3434BOX 72L Built-in Oven have Aqua Clean.
  • How do I clean between the oven glass panes without disassembling the door?
    First, remove the access panel or drawer below the oven door. Then attach a moist glass cleaning wipe to a wire hanger. Slide the wire in from the bottom of the oven door and move the glass cleaning wipe back and forth and side to side between the glass panes. You may also bend the wire hanger to clean hard-to-reach corners. Once you are done, replace the access panel or drawer below the oven door.
  • What is the difference between a convection oven and microwave oven?

    The main difference between a convection oven and a microwave oven is how heat is generated and circulated. Convection ovens use fans to circulate heated air inside the oven. This heats up the whole interior of the oven, ensuring that your food cooks evenly, regardless of which rack it is placed on. As most of our ovens such as the EOC5400AOX 72L Built-in convection oven use the Electrolux UltraFan Plus technology, you can be sure that heat is distributed evenly throughout the oven to give you properly cooked meals.

    A microwave oven uses electromagnetic waves that interact directly with your food while the inside of the microwave oven is kept cool. The energy in the microwaves is converted into heat, which is used to warm or cook your food. The Electrolux EMS2540X 25L Built-in Microwave Oven features various pre-installed auto cook programs to ensure that you use the most suitable settings for your dish. It also has a Multi-section cooking function, so you can set two cooking programs back to back, especially for those complex dishes.

  • How do I choose which convection oven to buy?
    Think about what you will be using the oven for – cooking large food items like turkey or baking bite-sized appetisers and cupcakes? This will help you choose a size that’s right for you.

    Depending on the space you have, you can decide between a built-in or standalone convection oven. Most convection ovens also come with glass doors, so you can check on your food while it’s cooking to prevent any blunders. Other features that can help with more precise cooking are the delayed start option and timer.

    You may wish to consider the Electrolux UltraFan Plus ovens that ensure even heat distribution. All our ovens are designed for cooking versatility, so they also come with different cooking options, such as baking, grilling and roasting. Our Electrolux EOB8857AAX, which features 5 Steam and Combination Cooking Modes, will leave you wanting to try more recipes. Most of our ovens also have safety controls, such as Panel Lock and Child Lock, to give you a peace of mind while cooking, especially if you have kids at home.
  • What are the advantages of cooking with a convection oven?
    Convection ovens use fans to circulate heated air evenly inside the oven to ensure that your food is cooked thoroughly. The hot air circulating inside the oven also produces superior cooking results; the rush of heat not only speeds up cooking but also results in crispier crusts and juicier meats. Another convection oven advantage is that food is cooked about 25% faster than a conventional oven.

    Our convection oven models offer even more benefits. For instance, the EOB8857AAX model allows you to cook dishes with even more precision and control using the Smart Food Probe and Meat Probe functions, to prevent undercooking or overcooking. If you usually cook multiple dishes at one time for big groups or families, then the Electrolux InfiSpace™ 70L is the perfect choice for you!
  • How do I set my oven to self-clean?

    To self-clean your oven, follow these simple steps:

    • Remove the oven racks.
    • Remove the worst dirt manually.
    • Clean the inner side of the door with hot water, so that the residues do not burn from the hot air.
    • Set the Pyrolysis function. Refer to "Oven functions".
    • When |->| flashes, press + or - to set the necessary procedure:
      pyrolysis-table 

       

      Press clock-iconor turn the knob for the temperature to start the procedure. You can use the End function to delay the start of the cleaning procedure. During the Pyrolysis the oven lamp is off.
    • When the oven is at its set temperature, the door locks. The display shows the symbol lock-icon and the bars of the heat indicator until the door unlocks. To stop Pyrolysis before it is completed, turn the knob for the oven functions to the off position.
    • When Pyrolysis is completed, the display shows the time of day. The oven door stays locked.
    • When the appliance is cool again, an acoustic signal sounds and the door unlocks.

    Note: For safety reasons, the over door will remain locked until the oven cools down. When it is sufficiently cool, the door will automatically unlock.

  • Is it normal for my oven’s fan to run after the oven has been turned off?

    Yes, this is normal. The fan stays on for a period of time in order to help cool the oven.

How-to videos: Induction hob

cheesecake
How to bake the fluffiest cheesecake
chicken-breaset
How to roast the juiciest chicken breasts
roast-potatoes
How to roast potatoes
take-care-oven
How to take care of my oven

We're here to help

Contact us

social
Social
Connect and get latest update
message
Message us
Send us your enquiries anytime
social
Talk to us
Open Mondays to Fridays, 8:30am to 5:30pm
service-center
Service center
Lot C6, No. 28, Jalan 15/22,
Taman Perindustrian Tiong Nam Seksyen 15,
40200 Shah Alam, Selangor.
compare channel adviser image
Purchase

Purchase In-Store

    1-300-88-1122