LiveExpert | Electrolux Malaysia

Our LiveExperts will personally guide you through the products you want

Experience our products virtually from your home

Connect with our LiveExperts on a video call to see and learn more about our products. We are here to bring you around our virtual showroom, conduct live product demonstrations and provide one to one advice to find you the right appliance.

How does LiveExpert work?

Lookout for the chat pop-up

Keep a lookout for the chatbot pop-up or click on any participating products with the LiveExpert icon to connect with us.

No cameras needed. We only need to hear your voice.

Simply turn on your microphone permission on your computer or mobile device to talk to us. We won’t be able to see you.

Message us while you’re on the call

You have the flexibility to talk or send us chat messages while you’re on the call with our LiveExperts.

Contact us

We're available Tuesday-Sunday

Tuesday-Sunday
11:00 AM to 8:00 PM

Monday Closed

CONNECT WITH US

Shop appliances with LiveExpert

Washing machines & washer dryers

Dryers

Refrigerators

Frequently asked questions

What details will I need to share to join a call?
No details will be required to join the call.
What can I use the service for?
Our LIVE shopping service can be used for advice before you buy on a huge range of products. One of our team can talk you through different options, technical capability or provide a product demonstration.
Where can I get advice on a product I have purchased already?
For customer service, support with repairs, spares, registering a product or for a technical query please visit - https://www.electrolux.in/support/
Do I have to have my video on?
No, your video will be switched off during the call.
Do I need anything special to join the call?
Just a microphone on your device so that we can hear you.
Am I obliged to buy something?
No, the service is there to assist you and enhance your experience in whatever way we can.
Will the call be recorded?
No, the call won't be recorded.